About Us

Who We Are

With a growing number of healthcare organizations achieving NABH, NABL and JCI accreditation, there has been a need for a common platform that will facilitate communication amongst the accredited HCOs, share best practices, and provide benchmarking, while promoting and continuously improving the quality and safety of healthcare services provided by the HCOs across India, in collaboration with all stakeholders.

The Consortium of Accredited Healthcare Organisations (CAHO) is a not-for-profit society that was formed to fulfil this need.

The primary objective of CAHO is to promote collaboration among accredited hospitals and laboratories to initiate efforts to improve healthcare quality and to work closely with NABH and NABL.

The activities of CAHO include:

• To maintain a membership of Accredited HCO members and ensure establishment of communication forums.
• To promote a nationwide quality movement in healthcare, aimed at creating awareness amongst consumers and other stakeholders.
• To promote and undertake research activities and establish benchmarks in the area of healthcare quality and establish as a repository of best international/national practices, including sharing of clinical indicators and dissemination of the above among the accredited healthcare organizations to improve clinical outcomes.
• To interact and be involved in the initiatives of the Government’s healthcare quality improvement initiatives especially in policy decisions and other regulatory matters.
• To introduce continuous quality improvement and patient safety measures by developing and upgrading appropriate quality measures within the accredited healthcare organizations.
• To act as an umbrella of collective wisdom to provide feedback to NABH and NABL on the expectations from industry in terms of value addition after accreditation.
• To liaise with paying agencies like CGHS, ECHS, and Insurance companies to derive benefit from accredited hospitals.
• To share constructive concerns with NABH and NABL with respect to the assessment and accreditation processes, with a view towards improving the effectiveness and efficiency in the overall functioning of NABH and NABL.
• To promote accreditation in association with the Ministry of Tourism to enhance the country’s potential for Medical Tourism and promote the Indian healthcare industry as a preferred destination among other countries.
• To undertake capacity building initiatives in the area of healthcare quality and safety through education and skill building programs.
• To promote adoption of technology solutions to promote quality, efficiency and patient safety.
• To create a " Resource Centre" to help all member organizations to access credible educational material.
• To create training programs to enhance skills especially in the field of quality and to create an army of quality implementers.