Who We Are

CAHO is a not-for-profit body with the primary goal of enabling quality initiatives in Indian healthcare settings which is being done through focused events, courses, workshops and training programs.

We believe that accreditation is the beginning of a quality journey. Our aim is to systematically infuse & spread the message of quality in healthcare at the grassroot level so as to develop a culture of safety in healthcare organizations.

We as an association of healthcare institutions, diagnostics centres and individuals pool our resources for achieving the common goals of promoting quality, patient safety and accreditation. We are the engine to drive continuous quality improvement and to pursue the journey beyond accreditation in collaboration with all stakeholders.

OBJECTIVES :

COMMUNICATION FORUMS

• To maintain a database of all members and ensure communication forums are established for interaction and feedback on a regular basis.
  Also, to collaborate with any agency and/or organization engaged in work of a similar nature.
• To create an ecosystem of sharing anonymized information and also to create consensus documents and white papers.

QUALITY MOVEMENT

• To promote nationwide quality movement in healthcare, aimed at creating awareness among citizens and empowering them to demand quality accreditation in healthcare services.
• To establish systems of evaluating & credentialing healthcare institutions & professionals in the field of quality & patient safety.
• To promote adoption of technology solutions to promote quality, efficiency and patient safety.

CAPACITY BUILDING

• To undertake capacity building initiatives in the area of healthcare quality & safety through education and skill building programs.
• To create training programs to enhance skills especially in the field of quality and to create an army of quality implementers.
• To provide mentorship to non- accredited healthcare institutions & diagnostic centres in India.

RESEARCH & ACADEMIC ACTIVITIES

• To promote and undertake research activities and establish benchmarks in the area of healthcare quality.
• To establish a repository of best international/national practices and guidelines including clinical indicators.
• To create a "Resource Centre" to help all member organizations to access credible educational material.

SUPPORT PATIENT CENTRIC HEALTH

• To assist in dissemination of clinical outcomes to support value-based health or customer/patient centric health.
• To interact and involve in healthcare quality improvement initiatives and policy decisions of central & state governments.
• To assist developing “Patients For Patients Safety Initiative”

PROMOTE QUALITY IMPROVEMENT CHAMPIONS

• To introduce continuous quality improvement and patient safety measures by recognizing healthcare institutions & diagnostic centres as Centres of Quality Promotion (CQPs).
• To organize national & international events both within & outside the country to promote quality, patient safety & accreditation.

FEEDBACK TO ACCREDITATION BODIES

• To act as an umbrella of collective wisdom to provide feedback to national or international accreditation bodies on the expectations of the industry.
• To share constructive concerns with national & international accreditation bodies with respect to the assessment and accreditation processes, with a view to improve the overall effectiveness and efficacy.

PROMOTE ACCREDITATION

• To promote accreditation to enhance the country's potential for Medical Tourism and help establish Indian healthcare industry as a preferred destination among neighbouring countries.
• To liaise with agencies like CGHS, ECHS, and Insurance to promote the cause of accredited healthcare institutions & diagnostic centres.
• To undertake additional initiatives if requested by stakeholders from time to time