Current Webinar

    Current Webinar

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    ISQua Webinar 

    Engaging Patients to Improve Diagnosis – Strategies at the Frontline of Care.

    Date : 9th October, 2019

    Time : 4:30pm IST

    Registration Link :

    Webinar Speaker :

    Dr Kely Smith, Senior Director of Quality and Strategy research at MedStar Institute for Quality and Safety

    Description :

    One in every twenty patients in the U.S. experiences a diagnostic error in their care each year. Patient and family engagement in care is an important strategy to bridge common failures in the diagnostic process leading to diagnostic error. This session will examine innovative approaches to engage patients and families in ambulatory care settings to improve the accuracy, timeliness, and communication of diagnoses and prevent diagnostic errors.

    Learning objectives :

    By the end of the session participants will be able to:

    • Identify points of failure within the diagnostic process.
    • Discuss the importance of patient and family engagement in the diagnostic team. 
    • Describe innovative strategies for engagement to improve diagnosis.

    About the presenter:

    Kelly Smith, PhD is the senior director of quality and safety research at the MedStar Institute for Quality and Safety. Dr. Smith holds a Ph.D. in physiology from McMaster University (Hamilton, ON). As a health services researcher and implementation scientist, Dr. Smith’s passion is engaging patients as partners to improve the quality and safety of healthcare delivery across the continuum of care. She has led research developing sustainable approaches to implementing complex healthcare programs on communication and resolution, improving patient safety in primary care settings by engaging patients and families, engaging patients in detecting, addressing, and learning from patient and family perceived breakdowns in care (We Want to Know), and improving engagement of patients and families in strategies to mitigate diagnostic error. Dr. Smith is the author of several peer-reviewed articles and has presented her work internationally. She receives funding for her research from the Agency for Healthcare Research and Quality, the Patient Centered Outcomes Research Institute, and the National Institutes of Health.


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    Webinar Speaker : Col. (Dr) Ram Athavale

    Date : 14th Oct

    Time : 4pm IST

    Registration Link :