BMJ South Asian Awards 2017 : Quality Improvement Team of the year – CMC Vellore

    BMJ South Asian Awards 2017 : Quality Improvement Team of the year – CMC Vellore
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    CAHO  congratulates Christian Medical College Vellore and its Quality Manager, Dr. Lallu Joseph for the outstanding achievement on receiving the coveted BMJ South Asian Awards as Quality Improvement Team of the year 2017.

    The BMJ awards South Asia 2017 recognises the healthcare teams for their eminent contribution towards the improvement in quality of healthcare across the region. This is the most awaited healthcare event in South Asia and considered to be the Academy Awards of healthcare delivery.

    The fourth edition of BMJ awards culminated in New Delhi and had 2015 nominations from 8 countries including India, Sri Lanka, Pakistan, Bhutan, Myanmar, Maldives, Nepal and Bangladesh for 10 categories of awards which included healthcare quality, medical education, clinical excellence, innovation in technology and research. The first round shortlisted 131 nominations in the 10 categories and the last round of jury presentations had 30 finalists in 10 categories. CMC was the only institution that had two finalists, the Quality Management Cell in the Quality Improvement Team category and the Distance education team in the Excellence in Medical Education category.

    The thirty finalists faced the jury which consisted of eminent clinicians, healthcare leaders and industry veterans at New Delhi on 17th November 2017. The awards were announced during a grand ceremony held at Hotel Shangri La-Eros, New Delhi in the presence of the Shri Ashwini Kumar Choubey, the honourable Minister of State, Ministry of Health & Family Welfare, New Delhi, Dr. Fiona Godlee, Editor-in-Chief, BMJ and Mr. Prashant Mishra, Managing Director, BMJ India. The ceremony was attended by healthcare dignitaries, the esteemed panel of jury members and the teams from the thirty finalists. 13 winners were announced in 10 categories which included 7 for India, 2 for Pakistan, 2 for Bangladesh and 1 each for Nepal and Sri Lanka.

    CMC Vellore bagged the BMJ award under the category “Quality Improvement Team” of the year for its HUB and SPOKE model of quality management. The model is about the involvement of the Department Quality Managers (DQMs) of the units as the liaison to take on ownership of quality management in their individual areas, as opposed to a central policing force of quality management. The sustainability, improvements in different areas initiated by the DQMs, clinical audits, involvement of the DQMs in internal inspections, particularly the involvement of the 90 clinical DQMs has been accepted as an excellent practice and this enabled CMC to obtain this award. The tangible outcome of this model is the accreditation and re-accreditation of the Christian Medical College Vellore by the National Accreditation Board for Hospitals & Healthcare Providers (NABH), which is also the largest hospital in the country to be accredited with more than 2500 beds and about 8000 outpatients visiting the hospital daily.

    In her presentation to the jury, Dr. Lallu Joseph said that the quality management system at the hospital involves the stakeholders of the departments and the central quality team as facilitators. “The benefits of this model in terms of trust, ownership, culture of openness, and cost effectiveness have helped the hospital establish a strong quality culture, sustainability, and improvement. The involvement of the clinical teams in the day-to-day quality management initiative is the major success of this model”, she said.

    The award was received by Dr. Lallu Joseph, Quality Manager and primary presenter along with Dr. Santosh Varughese, Deputy Director (Quality & HR) and Dr. Vikram Mathews, Associate Director (Admin).

    The Chief Guest Shri Ashwini Kumar Choubey, congratulated the British Medical Journal for organizing the events, the finalists for the great work in the areas and appreciated the efforts of team BMJ to promote healthcare across the globe. Dr. Fiona Godlee, Editor-in-Chief, The BMJ was delighted that the fourth edition of the BMJ Awards had become bigger than previous editions with 2015 nominations from across the region and elaborated the hard task of short-listing 30 finalists and eventually select 13 winners in different categories. “The work done by all the winners are of highest standards and innovative in approach, that eventually makes a positive impact on the lives of many a people”, added Fiona Godlee, Editor-in-Chief, The BMJ.

    Mr. Prashant Mishra, Managing Director, BMJ India was confident that this year’s Awards will showcase the most spectacular achievements of healthcare professionals in South Asia from remote and far flung corners and help them receive the felicitations that they truly deserve.

    Dr. J. V. Peter, Director of CMC, Vellore was delighted on the recognition. "BMJ Awards has gained popularity across the South Asian countries. It is today the most coveted award in the healthcare industry, with its reputation as being impartial, evidence driven and based on structured assessment of the projects. Winning this coveted award has been a recognition of the hard work put in by our quality management team and in turn has provided our quality management systems the necessary visibility to encourage hospitals, teaching and non-teaching in the government and private sector to adopt the hub and spoke model, which will benefit the quality and safety of healthcare delivery in the country" he said.