Session 01

(Enhanced Clinical Communication-'Communicate, Care & Cure') : Welcome Address

Dr. Suneel C Mundkur

Session 02

Australian Experience in Communication Errors

Dr. Karen Luxford

Session 03

Unacceptable Communication

Dr. Kingsly Robert Gnanadurai

Session 04

Scripted communication

Dr Sandeep Murali

Session 05

Empowered & timely communication

Capt (Dr) Usha Banerjee

Session 06

Disclosing Major Procedures

Dr Mohan Adyam

Session 07

Breaking the Bad News

Dr Indu Arneja

Session 08

Disclosure of Death News

Dr Pratibha Pereira

Session 09

Disclosure of Medical Errors

Captain Ajitha Nair

Session 10

Patient Counselling

Dr Indu Arneja

Session 11

Handling Difficult Patient’s

Captain Ajitha Nair

Session 12

Patient Counselling

Dr Mohan Adyam

Session 13

End of Life Care

Dr Pratibha Pereira

Session 14

No-harm event: should we or should we not disclose to the patient

Dr. Anil Kumar Mulpur

Session 15

No-harm event: should we or should we not disclose to the patient

Dr Parag Rindani

Session 16

Voice of Customer

Ms. Bindu Nambisan

Session 17

Introduction to teamwork (TeamSTEPPS)

Dr. Anthony Staines

Session 18

(Enhanced Clinical Communication-'Communicate, Care & Cure') : Vote of Thanks

Dr. Suneel C Mundkur

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