Patient-Reported Experience Measures (PREMs) refer to standardized tools for collecting data on patient’s experiences with healthcare services. These measures are essential for evaluating the quality and performance of health services and systems. They provide insights into the effectiveness of treatment, the impact of care on patients’ lives, and areas for improvement in health systems. These help to capture a patient’s perception of what transpired during their care encounter. PREMs allow patients to provide objective feedback on their care experience, which can help healthcare providers identify the scope for improvement.

Developed and validated through collaborative research, these tools are designed to support hospitals and healthcare providers in their pursuit of quality improvement and patient-centric care. Freely accessible, they can be downloaded and used by hospitals, researchers, and healthcare quality professionals across the country.

DOWNLOAD NOW and take a step toward measuring what truly matters—the patient’s voice.