Benchmarking Indian Rural Best Practices - My 10th Quality Capsule On Green Quality

<p><strong>Left Brain / Right Brain</strong></p>

<p>We humans have a brain &ndash; left and right. Left is logical. Right is creative.</p>

<p>I believe, the most under-employed asset in an organization is the creativity resident in the employees.</p>

<p>Why?</p>

<p>When a child is born, it actively uses the right brain to communicate. Right?</p>

<p>Then, unfortunately the parents send the child to school, where the reward and recognition is for left brain activities. Ignored, the right brain becomes dormant. Right?</p>

<p><strong>Better / Faster / Cheaper</strong></p>

<p>Left brain logical thinking is a way of life through academic education and industrial employment. Logical specializations such as Financial Accounting, Financial Management, Operations Management, Continuous Improvement, amongst other, come centre stage. The goal is&nbsp;<em>Better / Faster / Cheaper</em>. The assumptions are:</p>

<ul>
<li>Climate is predictable</li>
<li>Natural resources are in abundance</li>
<li>Society is cooperative</li>
<li>Employees are in good health</li>
<li>Customer needs are stable.</li>
</ul>

<p>Unfortunately, these assumptions have been challenged by a tsunami of disruptive occurrences traceable to global Climate Change and the global Covid Pandemic.</p>

<p><strong>Better / Faster / Cheaper / DIFFERENT</strong></p>

<p>We now need innovative solutions that are&nbsp;<em>Better / Faster / Cheaper / DIFFERENT.&nbsp;</em>Survival of humans is being threatened. One decade? Two? Three?</p>

<p>As firefighting steps, we need to collectively reignite our right brains. How can we ignite chronic dormancy? A possible approach is:&nbsp;<em>Benchmarking Indian Rural Best Practices to develop Tenfold More Value with Tenfold Lesser Resources.&nbsp;</em>There is an urgency to do so. We do not have the luxury of past assumptions.</p>

<p><em>Tenfold More Value</em>&nbsp;for whom? Customers; Employees; Shareholders; Society; Planet. Perhaps, in the reverse sequence.</p>

<p><em>Tenfold Lesser Resources</em>&nbsp;of what? Financial Resources; Natural Resources; Time.</p>

<p><strong>Green Quality</strong></p>

<p>In summary, organizations (Manufacturing; Services; Healthcare; Education) must simultaneously maximize value for all stakeholders in their ecosystem while minimizing the use of resources.</p>

<p>In other words, organizations must strive to create value for Society and the Planet.</p>

<p>This is Green Quality. We can repair the Planet.</p>