Staff empowerment, nursing competency frameworks, burnout mitigation, and professional training models.
Access evidence-based clinical resource materials and presentations from CAHO.
Access evidence-based clinical resource materials and presentations from CAHO.
The new President of an Earthmoving Equipment plant in South India, was a Qualitist. He had the knack of spotting c...
Four decades back, the Vice Chairman of an Indian tractor company was struggling to compete with international trac...
Three decades back, the Quality Council of a steel plant in India, was chaired by the Managing Director, Dr I I Jam...
The Chairman of a large steel plant, in the 1980s, resisted any formal quality intervention on the grounds that eve...
Dr J M Juran There are many definitions of Quality. I have found Dr J M Juran’s definition of Quality abso...
Customer Focus is no longer a choice. Learn from an expatriate. A simple approach that can build an organization-wi...
World-Class Quality requires an orchestra of capable processes. A South Korean manufacturer of entertainment electr...
Here is a benchmark example of World-Class Quality. This Quality Fable is not fiction. It is about real people and...
The final geographical terrain is Integrate all quality practices for delivering world-class quality. There...
The third geographical terrain is Commence the journey to attaining world-class quality using accurate geograp...