Clinical audits, root-cause analysis (RCA), lean tools, KPI indicator monitoring, and 5S frameworks.
Access evidence-based clinical resource materials and presentations from CAHO.
Access evidence-based clinical resource materials and presentations from CAHO.
Lessons from Leaders Over the past three decades, as a Qualitist, I have had the opportunity to interact with su...
Leadership Style Although there are many variations of leadership style that have been successful in establishin...
Challenges for Structured Quality Improvement Is quality popular in the corporate world? In theory perhaps. Not...
So we have now been introduced to Structured Quality Improvement: Problem Definition (Quality Capsule 5) Pr...
Understanding Relationships Identifying the true cause of a problem is the key to effective quality improvement....
Variation We are all aware that variation is everywhere. It is inevitable in the output of any process – m...
This week I will keep my promise of introducing Data Collection, the most misunderstood quality tool….the ha...
Quality Fable This week I will not keep my promise of introducing Data Collection, the most misunderstood qualit...
Basics Based on Quality Capsule 10, we are probably now adept at Analysing a Flow Diagram. In this Quali...
Basics In Quality Capsule 9 we solved the mystery of the vanishing linen. What was the key tool the te...
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